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客服台实习生/Intern

Wuhan, Hubei - Ontdek meer over deze locatie Klantenservice Stageplek

Vacature omschrijving

你是谁

1) 专科及以上学历,在校生。旅游,空乘及酒店管理等相关专业
2) 具备较强的沟通协调能力,亲和力强;
3) 有非常热情的服务意识;
4) 具有高度的责任心,良好的抗压能力和团队合作精神;
每周可实习3天以上,工作时间:9:00-18:00/11:00-20:00
时薪:18.5元/小时

你与我们相处的一天

1) 来访客户接待、电话接听
2) 协助租户办理日常事务申请及答疑
3) 负责前厅区域的环境卫生管理工作
4) 考勤管理(全员打卡记录审核,考勤月汇总)
5) 荟聚2F会员点,完成会员积分兑换及咨询
6) 完成直线领导安排的其他有关访客及顾客相关工作跟进

我们团队的使命

At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!







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