As Insights Leader your focus lies in gathering and analysing data and information about the macro, micro and internal environment. You love to derive insights, to share them with different stakeholders and to inspire and collaborate to improve strategies and processes within the companies year cycle.
What's in your backpack
• Deep knowledge in economics or business management, preferably with a master degree, with a strong passion for the home furnishing market and consumer trends • Several years of experience in generating insights and data analysis as well as delivering results, preferably in consumer and customer sector • Experience in leadership and stakeholder management • Experience in planning, driving output and measuring performance • Strong data visualization and presentation skills • Experience in using quantitative and qualitative research and internal data • Appreciate the mix of analytical work, strategic thinking, consulting and leading people (without direct reports) • Strong strategic and customer-centric thinker • Open personality with a high degree of initiative, independence and teamwork • Fluent in German and English – any other language a plus
What you'll be doing day to day
• Act as a member of the C&CI team and proactively contribute to the Business Plan in order to deliver to the common objectives and goals • Provide relevant market, consumer and customer insights to the relevant teams inside and outside Commercial to support business planning, strategic and operational optimisation to maximize growth • Champion delivering a seamless, convenient and rewarding end to end shopping experience to maximize conversion and selling more across all channels • Collect and synthetize consumer, customer, brand data and internal data to contribute with recommendations and to inform decisions • Adopt and implement global tools, methodologies and solutions, and create new where necessary • Actively cooperate with all key stakeholders within commercial and beyond to secure integration, common focus and to maximize impact (for example Digital, CFF (Customer Fulfilment), Communications, Sustainability, BNOF (Business Navigation Operations & Finance), People & Culture) • Be an active player in driving an open and sharing climate and be a role model of the IKEA values
There’s a big difference between doing things right and doing the right things. In our team we gather insights from big data to make sure IKEA does the right things. We’re a diverse group of people who spend our days digging into consumer behaviour and how people live their lives at home. You could say that we know the trends before they’re actually trends – and we use that knowledge to create a better everyday life for our customers.
Our small team is part of the commercial team and is supporting the whole organization with relevant analysis, insights and workshops, with the goal to help IKEA to become an even stronger brand, employer and home furnishing retailer, helping the consumers to create a better everyday life.
Good to know
There are many ways to say, “thank you”. The benefits from IKEA are part of that and benefit you too!
Besides 15% staff-discount you benefit from 28 holidays (based on 100%), eight weeks paternal leave, four months maternal leave, contributions to public transport tickets or free on-site parking, full access to the LinkedIn Learning platform, discounted meals in the staff canteen, and the IKEA bonus system.
At IKEA you find endless opportunities to develop yourself. We support our co-workers, who are interested, to change teams or roles and to realise their ideas.
If you feel spoken to, click on “apply now” and let us know through your documents why you are motivated to fill this role. We look forward to hearing from you!
After a first selection we will contact you and – if we think there might be a match – discuss the next steps.
We continuously examine all applications and discontinue the hiring process as soon as we have found the right candidate. Therefore, please submit your application as soon as possible.