No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.
As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.
About Al-Futtaim IKEA
We are a values-driven company with a passion for life at home. Our vision is to create a better everyday life for the many people.
Al-Futtaim IKEA holds the franchise rights for IKEA in Egypt, Oman, Qatar and the United Arab Emirates.
About you You will assist the culinary team in ensuring the efficient production of food in the section as per the set standards, procedures, customer’s requirements and cost guidelines.
What’s more, we believe that you have the following knowledge, capabilities and motivation: •Live and share the IKEA values every day •Secondary Qualification •Previous service environment experience, ideally sales or hospitality - Minimum of 2 years. •Must have an interest and knowledge of culinary or food service industry •Must have a strong customer focus •Must have the ability to work in a high-volume, fast-paced, and constantly changing retail environment •Must have multitasking capabilities •Must be computer literate
JOB PURPOSE: CUSTOMERS •Ensure our guests are always in focus and strive to make them smile. Meet and serve our guests showing empathy and care. Willing to listen and support them with an attitude based on the IKEA values. •Lead by example and a good ambassador for the IKEA store in all contact with our guests, and give them a good reason to return again and again. •Always look at our store through the eyes of our customers. Have a daily dialogue with our guests to get continuous feedback about their experiences and to learn more about their needs and wants, then act based on their input. •Ensure our guests have a great shopping experience always throughout the day.
COMMERCIAL •Responsibility of coordinating the area of food safety in the store. •Ensure that IKEA Food Safety programs are implemented and followed in the store. . •Build relationships with relevant national and local authorities, auditors and suppliers. •Be well updated on current and upcoming national legislation on food safety. •Ensure that all IKEA FOOD co-workers are familiar with CASY (incident reporting). •Ensure that the IKEA FOOD Team knows how to act if an incident occurs through the Emergency Management Team. •Initiate and follow up of investigations caused by incidents concerning national and international range.
PEOPLE •Actively work with the Chef to increase his knowledge and expertise in all areas of production •Ensure the correct use of equipment at all times and reports breakdown or failure to the Chef •Attend and participates in training sessions as required •Perform other related functions that may be assigned from time to time
STEERING THE BUSINESS •Work actively to make the IKEA store successful and high performing, today and tomorrow by attracting visitors, achieving sales growth and reasonable profitability, ensuring the satisfaction of guests and co-workers, and excellent operational performance as measured through our defined Key Performance Indicators (KPIs). •Ensure the implementation and follow-up of the SOP rules and guidelines.
OPERATIONS •Ensure that systems and methods stated in IKEA Concept Documentation are implemented in the Restaurant, Swedish food market, Bistro and co-worker restaurant. •Ensure all ingredients are available from stores and are of good quality to enable him to produce food in a timely manner. •Ensure all food produced is of high quality by following standard recipes and using correct ingredients. •Follow all food safety rules and regulations to ensure the safe production and storage of food and that any required exposure of these items to unacceptable temperature and humidity levels is minimized •Ensure work station is kept clean as per the cleaning schedules •Responsible for cooking/preparing a part of the food production schedule as allocated by the Chef •Direct the preparation, cooking and presentation of culinary dishes; enforcing strict health and hygiene standards in the kitchen and troubleshooting any problem that may arise in the section assigned to •Confidently work with the food handling process. •Insure all equipment and machineries are working according to highest standards, and securing Preventive maintenance is done frequently and in place. •Perform other related functions that may be assigned from time to time. •Use the full potential of the IKEA Concept, tools, manuals, guidelines and other best practices.
A few more things for you
Interest? Then please join us for a rewarding career journey!
We are here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
Before you click, “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.